FAQ

What kind of wax do you use? 

We use one of highest qualities of wax coconut soy or apricot cream. It’s free from toxins, paraben and phthalate. 

Do only have wooden wick candles? 

yes! As of right now, we are currently only offering wooden wicks! We will be offering cotton wicks very soon. 

 

How long should I let my candle burn? 

It is important to allow your candle to burn properly the first time you light it, candles have memory and they remember if you have not allowed it to burn for the first 4 hours of its life. If your flame gets to high blow it out allow to cool, trim it then relight! 

How long does shipping take?  

Please allow 5-7 business days for your order to process and ship. If you have any issues please send us an email to luxuriousambience@gmail.com

 

Do you offer returnsd/exchanges? 

Due to the micro luxe batches all sales are final. If you are unhappy with the scent you selected or your order was incorrect on our part please contact us luxuriousambience@gmail.com